Australia-DVD-Rental-Guide.com
 
Bigpond Ratings:
   
  Value Value Rating
  Design Design Rating
  Service Service Rating
     
BigPond Movies

A wide range of titles, OK search engine, and competitive prices; the biggest, but not necessarily the best.

Visit Bigpond Site

.
 
All Other BigPond DVD Rental Customer Comments
 

Maria from Adelaide, October 29, 2007

Joined on the old plan which I am happy with. No problems with receiving discs... sometime I have to personally request disc that have been on order for months.
The design of Bigpond's website is not that good, its so slow to download especially if you have dialup.. puts you off looking for DVD.s

Value: Value Rating .Design: Design Rating .Service: Service Rating

Steve from NSW, March 17, 2006

Great site, laid out well. I couldn't afford to do more than a couple of months and had problems getting some of the DVD's at times. Also, one film had dialogue and visuals out of synch and they refused to send another. They also overcharged me one month. The service on the phone - although they were efficient - was a bit abrupt and while they did say they'd give me refund, they were a little rude about it. Also couldn't get my top pick, even though it was on my list for 3 months!!! Wouldn't go back there, looking at other sites here.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Mark from Sydney, February 14, 2006

My main gripe with Bigpond is that out of 10 movies a month, only 1 or 2 will ever be from my high priority list. I keep a long list with lots of movies I'm interested in. The ones I just want to remember, I keep at low priority. Of late, they aren't even able to give me DVDs from my normal priority.
I raised it as an issue. They responded promptly, but didn't offer much.
Worse, that's when I started receiving low priority DVDs.
Bottom line, I'm at this site because I'm looking to switch.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Kylie from NSW, January 2, 2006

I like the site design and movies were sent fast. I never called customer service so I rated it middle of the range. At the time of my comparison they were more pricey than the others so that's why I didn't choose them.

Value: Value Rating .Design: Design Rating .Service: Service Rating

Amber from Australia, December 8, 2005

I'm almost finished with the free one month trial and have decided not to stick with them, because I've waited one month to be sent my top pick and still didn't get it! It seems that they must have only one copy of each DVD. So if you want a popular new release one, forget it....Go down to your local Video store instead and rent it tonight. On the plus side, the turn around time was good.

Value: Value Rating .Design: Design Rating .Service: Service Rating

Max from Canberra, November 4, 2005

Great range of titles, easy-to-use website, love the trailers function. Returned function doesn't always seem to speed things up though.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Babs from Melbourne, November 1, 2005

I quite like these guys compared with the others I've tried. Turn-around seems faster than some, and I've no quibbles with the service so far. Happily I'm a BigPond customer anyway, so get the discount too so its a bit of a bargain too.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Visit Bigpond Site

 

Return to BigPond Review Page

 

Add Your Comments on BigPond DVD Rental

 

You: (ie, John from Sydney)
Email address: (won't be kept, or distributed but required to deter spammers)

Please rate BigPond on the following criteria:

Value? Design? Customer Service?

Your Review:

By submitting you agree to our Policies on visitor comments

Copyright 2005-8© Australia-DVD-Rental-Guide.com. All Rights Reserved